Who we are

We are Alpine Creative, LLC. In Boulder Colorado, USA. Our website address is: https://alpine-creative.com. You can contact us at info@alpine-creative.com.

 

We collect some of your data and here’s why

Customer Testimonials and Comments
We post customer testimonials and comments on our website, which may contain personal information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Contact Forms
If you fill out the contact form on this website, we will ask you to provide some personal information (such as e-mail address, name, phone number, address and website).
Information that you provide to us through a contact form or an online chat will be used so that we may respond to your inquiry.
Credit Card Information
If you provide us with your credit card information, we use it solely to collect payments from you. We utilize a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
Alpine Creative uses Stripe for credit card processing, you can review Stripe’s data privacy policy here – https://stripe.com/us/privacy.
Interactions with live chat plaftorms
Live chat platforms allow users to communicate directly with Alpine Creative staff regarding questions and issues. Live chat platforms may collect browsing and usage data in the pages where it is installed, even if the users do not actively use the service. Moreover, live chat conversations may be logged for future reference. You can read more about how our live chat platform, LiveChat manages your data here – https://www.livechatinc.com/privacy-policy/
Cookies
Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. Cookies that may be stored are related to third-party services such as Google fonts, Adobe Typekit fonts (read their privacy policy here – https://www.adobe.com/privacy/policies/typekit.html), Monotype Fonts (read their privacy policy here – https://www.monotype.com/legal/privacy-policy) and Google’s services.
Alpine Creative does use third-party vendors, including Google, who uses cookies to serve ads based on a user’s prior visits to your website or other websites. Please read more about how Google uses your data here: https://www.google.com/policies/technologies/partner-sites/
Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.)
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Alpine Creative uses Google Analytics to help us understand how our customers use our site–you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Logs
As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our website. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. It may be possible to connect personal information to information gathered in our log files as necessary to improve our website. In such a case, we would treat the combined information in accordance with this Policy.

 

Legal Basis for Processing your Data (EEA only)

If you are an individual from the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you (e.g. to deliver the website services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.
Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service. Contact form submissions and comment notifications are processed via our email sending service, SendGrid. For more information regarding SendGrid’s data privacy policies – https://sendgrid.com/policies/privacy/. We also utilize the 17Hats customer management service and contact form submissions and customer contact information may be logged on the 17Hats server. For more information regarding the 17Hats data privacy policy – https://www.17hats.com/privacy-policy.
Subscriptions to newsletters are sent to MailChimp — you can read more about how MailChimp uses your personal information here: https://mailchimp.com/legal/privacy/.

 

Disclosure to third parties

We will not disclose your personal data to third parties except as follows:

  • When we believe disclosure is reasonably required to comply with any law or legal request.
  • To enforce our legal and contractual rights, or to protect the rights and safety of others.
  • To third parties who help us provide any part of the Site or the Services, to the limited extent required for such help, and on condition that they may not further disclose your data or use it for any other purpose.
  • As part of a sale of our assets or a merger of our company.

We remain responsible for compliance with this Privacy Policy by third parties to whom we disclose your personal data.

 

Procedures to protect personal data

The security of your personal information is important to us. Alpine Creative use encryption and SSL in all areas where personal and account information is required. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security of your personal information, you can contact us at info@alpine-creative.com.

 

Retention time

We retain personal information indefinitely unless you request that we delete it off our servers. To have your information removed from our servers you can make a request by email at info@alpine-creative.com.

 

Rights of users

Users have the right, at any time, to know whether their Personal Data has been stored and can contact Alpine Creative, LLC to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to Alpine Creative, LLC at the contact information provided in this statement.

 

Information About Children

This websites is not intended for or targeted at children under 13. We do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at info@alpine-creative.com, so that we may delete the information.

 

Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law.

 

How to reach us with a question or complaint

If you have any questions regarding this privacy policy, you may contact us via email info@alpine-creative.com or at the following address:

Alpine Creative, LLC
7484 Old Post Rd
Boulder, CO 80301

 

Changes to this Privacy Policy

Alpine Creative, LLC can modify this Privacy Policy at any time without prior notice to you by posting revised Privacy Policy on our sites. We encourage you to review this Privacy Policy periodically.

 

Last Edited: May 28, 2018